Direct Manufacturer Knowledgebase

Frequently Asked Questions

Everything you need to know about custom printed paper stocks, food safety standards, barrier coatings, print specs, and factory orders.

1. General & Technical Specifications

What are custom printed papers, and how do food-contact grades differ from retail grades?
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Custom printed papers are food-grade or retail-grade paper stocks, typically 30–90 gsm, printed with your logo, brand colors, and artwork using food-safe inks. The category splits into two functional groups:

  • Food-Contact Papers: Deli, butcher, parchment, and greaseproof papers that resist grease and heat while holding a sharp print. These grades meet FDA 21 CFR 176.170 for direct food contact.
  • Retail Papers: Tissue, wrapping, and kraft papers that protect products and brand the unboxing moment, prioritizing finish and Pantone color fidelity.
What GSM weight should I choose for my product?
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GSM (grams per square meter) sets a paper’s thickness and durability, and the correct weight depends on the application:

  • 30–40 GSM (Deli Sheets): Lightweight for fast wrapping and basket lining.
  • 40–45 GSM (Parchment): Oven-safe release paper for baking.
  • 40–60 GSM (Butcher Paper): High wet-strength stock for heavy meat and BBQ wraps.
  • 60–90 GSM (Kraft Paper): Heavyweight stock for bags and durable product wraps.

Lighter stock drapes and wraps cleanly; heavier stock resists tearing under wet or heavy contents. The Paper Type Selector on each product page maps every grade to its weight range.

Which types of custom printed paper do you manufacture?
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Custom Printed Papers manufactures across four main product groups:

  • Food Papers: Deli paper, butcher paper, parchment, and greaseproof paper.
  • Retail Papers: Tissue paper and retail wrapping paper.
  • Paper Bags: Kraft bags, bakery bags, and glassine pouches.
  • Specialty Stock: Heat seal paper, patty paper, and newsprint liners.

Every product type ships in custom sizes with custom print options.

What is the difference between deli paper, butcher paper, parchment, and greaseproof paper?
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The four stock types differ by base material, weight, and barrier performance:

  • Deli Paper (30–40 GSM): Light and fast wrap for sandwiches and basket liners.
  • Butcher Paper (40–60 GSM): Breathable stock engineered to wrap heavy brisket and BBQ while letting bark develop.
  • Parchment Paper (40–45 GSM): Double-sided silicone coating that releases pastry cleanly at high oven temperatures.
  • Greaseproof Paper (35–45 GSM): Uses a fluorine-free barrier to stop oil and grease bleed-through from fried food.
Should I choose white or brown kraft paper for my food business?
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Both stocks are 100% food-safe, so the choice comes down to your brand aesthetic:

  • White Bleached Stock: Provides high print contrast for full-color artwork and sharp logo visibility.
  • Unbleached Brown Kraft: Delivers a natural, rustic, eco-forward look with no chemical bleaching. Both options stay fully recyclable and compostable.
Do you supply sheets, rolls, and pre-cut sizes, or only one format?
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All three formats are available — pre-cut sheets, continuous rolls, and custom-cut dimensions — across most paper types. Deli and parchment papers ship as sheets or dispenser-fit rolls in 12, 15, and 18-inch widths. Any grade cuts to custom dimensions upon request.

2. Food Safety, Barrier Coatings & Sustainability

How does a Kit Rating measure grease resistance, and which rating do I need?
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A Kit Rating scores grease and oil resistance on a 0–12 scale, where higher numbers indicate a stronger barrier against fats soaking through the sheet. Standard deli and greaseproof grades carry a Kit Rating of 5–8, which comfortably handles fried food, burgers, and buttery pastries without bleed-through.

Which coatings do you offer, and what does each one do?
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Four functional coating options are available based on your operational needs:

  • Wax Coating: Adds a moisture barrier for burgers and deli wraps.
  • Double-Sided Silicone: Provides a non-stick, oven-safe release layer for baking parchment.
  • Poly (PE) Coating: Creates a heavy liquid barrier for wet or frozen food items.
  • Fluorine-Free Coating: Delivers strong oil resistance with zero PFAS.

Uncoated stock stays fully recyclable and compostable where no liquid or grease barrier is needed.

Are your papers PFAS-free, and how do you reach grease resistance without forever chemicals?
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Yes — our fluorine-free greaseproof line delivers full oil and grease resistance with no PFAS “forever chemicals.” Conventional greaseproof papers rely on PFAS for their barrier; our fluorine-free coating reaches an equivalent Kit Rating of 5–8 through non-toxic chemistry instead.

What does FDA 21 CFR 176.170 compliance guarantee for my packaging?
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FDA 21 CFR 176.170 is the U.S. federal standard for paper and paperboard in contact with aqueous and fatty foods. Compliance guarantees that the base stock, coatings, and inks together are cleared for direct food contact without requiring a separate liner.

Do your food-safe inks change the taste or smell of wrapped food?
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No — food-contact papers print exclusively with low-odor, soy- and water-based inks that transfer zero flavor or odor to wrapped food. These inks cure into the sheet fibers rather than sitting loosely on the surface, keeping logos sharp through hot wraps.

Which paper performs best for BBQ, brisket, and smokehouse wrapping?
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Pink (peach) butcher paper is the gold standard for competition BBQ and smokehouses because it lets meat breathe during the rest while holding in juices. Unlike foil, breathable butcher paper preserves bark texture on brisket and ribs, while wet-strength stock resists tearing under hot fats.

Can I put your printed paper in direct contact with hot, greasy, or wet food?
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Yes — food-contact grades are engineered for direct contact with hot, greasy, and wet food. Match the grade to the application: greaseproof paper for fried food, butcher paper for hot meats, and silicone parchment for high-heat baking.

Which of your papers are freezer-safe and oven-safe?
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Both freezer-safe and oven-safe grades are available:

  • Oven-Safe: Silicone parchment withstands temperatures up to 450°F without charring.
  • Freezer-Safe: Freezer butcher paper and wax-coated patty paper protect meat and portioned patties through long-term frozen storage.
What does FSC certification cover, and are your papers recyclable and compostable?
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All base stock is FSC-certified, confirming pulp is sourced from responsibly managed forests via chain-of-custody audits. Standard uncoated and greaseproof grades are fully recyclable and compostable. (Wax- and poly-coated grades carry barrier layers, so recyclability depends on local facility capabilities.)

3. Customization, Printing & Artwork Setup

Which artwork file formats and resolution do you require?
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Artwork is accepted in PDF, PNG, AI, or EPS formats at 300 DPI minimum. Vector files (AI, EPS) reproduce logos cleanest at any scale. Print technicians review every file for resolution and bleed setup within 1 business day.

Do you provide free design and dieline support?
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Yes — in-house prepress technicians build custom dielines and prep artwork at no extra charge, even on a minimum order run of 50 sheets. We construct dielines from scratch and verify print readiness before proofing.

Which printing methods do you use, and do you match Pantone brand colors?
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Custom Printed Papers operates flexographic, digital, and offset presses under one roof:

  • Digital Press: Precision short-run printing.
  • Flexographic Press: High-volume wholesale orders.
  • Offset Press: Detailed full-color printing at scale.

Exact Pantone (PMS) matching keeps brand colors consistent across every run.

Can I order a custom size, shape, or color count that isn’t listed on the product page?
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Yes — custom sizes, die-cut shapes (e.g., circular patty dividers), and print options ranging from 1-color to 4/4 full-color double-sided prints are available on request through our custom quote form.

4. Ordering, Pricing & Shipping

What is your minimum order quantity?
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Our minimum order quantity is 50 sheets per run. This low minimum threshold keeps branded paper accessible to independent restaurants, bakeries, and startups without enterprise volume requirements.

How much do custom printed papers cost, and do you offer bulk discounts?
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Pricing is quote-based and determined by five factors: paper type, dimensions, GSM, coating, and print colors against total quantity. Tiered volume orders qualify for bulk discounts up to 40% off direct-manufacturer pricing.

How long do production and shipping take?
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Standard production completes in 4–6 business days after digital proof approval. Digital proofs deliver within 1 business day of artwork submission, and every order includes free shipping to all 50 U.S. states.

Can I get a proof or physical sample before I commit to a full run?
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Yes — a digital proof is provided before production starts, and physical sample packs are available for testing. Both options ship free within the U.S., and production begins only after proof approval.

Do you run wholesale or high-volume printing programs?
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Yes — wholesale programs scale from a 50-sheet pilot up to 500,000+ sheets on flexographic presses with direct factory pricing, Pantone color matching, and free nationwide shipping.

What is your reprint and refund policy if the print comes out wrong?
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Every order is backed by a money-back guarantee. If an order arrives with a manufacturing defect or printing error on our side, we will reprint the order at no additional charge.

How do I reorder the exact same custom paper for repeat runs?
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Reordering is simple — approved artwork, dielines, and specifications remain archived securely on file. Contact your account manager or reference your prior order number to re-run your job in the standard 4–6 business days.